External HDDs generally require a maximum of 12v We hear many times “I plugged in the laptop’s power supply into my external HDD” when clients call us about data recovery. The root cause of this situation is external enclosure manufacturers are refusing to implement simple safeguards against overvoltage. I generally hate proprietary power connectors, but [...]
There is nothing wrong with your drive, however, you may not be aware that you are currently at double the risk of failure. Inside this particular box are two drives. By default, they are configured for RAID 0 configuration. That means that if any one of those drives dies, you will lose all data. Moreover, [...]
We notice an alarming amount of cases where a specific Seagate Momentus hard drive inside an Apple laptop crashes and causes data loss. All hard drives have what we refer to as “Firmware” or system software that makes the drive operational. The firmware version is typically printed on the top label of the drive. Firmware [...]